Shipping policy
Shipping Policy
At Rudhrakshi (rudhrakshi.in), we aim to deliver your orders safely and on time.
1. Order Processing
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Orders are processed within 1โ2 business days after confirmation of payment.
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Orders placed on Sundays or public holidays will be processed on the next working day.
2. Delivery Time
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Domestic (India) delivery: 5โ7 business days (may vary by location).
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Delivery timelines are estimated and may change due to courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
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Standard shipping charge: โน49.
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Free shipping on orders above โน299.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or WhatsApp so you can track your parcel.
5. Undelivered / Returned Packages
If a package is returned to us due to incorrect address, unavailability of customer, or refusal to accept delivery, additional shipping charges may apply for re-shipment.
6. Damaged or Missing Items
If your product arrives damaged or incorrect, please contact us within 24 hours of delivery with an unboxing video and order details.
7. Contact Us
For any shipping-related queries, write to:
๐งย rudhrakshi.in@gmail.com